Padel Vibes Wholesale - Terms & Conditions

1. Agreement and Interpretation

a) These Terms and Conditions constitute the entire agreement between the customer ("Buyer") and Padel Vibes Ltd, a company registered in England and Wales under number 15361830 whose registered office is at 82A James Carter Road, Mildenhall, IP28 7DE ("Supplier") for the wholesale purchase of sporting goods including padel overgrips and accessories ("Goods").

b) By placing an order, the Buyer agrees to be bound by these Terms and Conditions.

c) Definitions:

• "Business Day" means any day except Saturday, Sunday, or a bank holiday in England and Wales

• Singular terms include the plural, and vice versa

2. Orders

a) An order becomes binding only once full payment has been received and the Supplier has issued written acceptance. Until acceptance, the Supplier may refuse or amend the order. In such cases, any payment received will be refunded promptly.

b) As this is a Business-to-Business transaction, the Consumer Contracts Regulations 2013 do not apply, and therefore no 14-day cooling-off period is available.

3. Goods Description

a) Goods description is set out in our wholesale catalogue and price list.

b) The Supplier may modify specifications to comply with applicable safety or regulatory requirements.

4. Delivery Timelines

a) We will provide an approximate delivery timeframe at order confirmation based on current stock availability. Standard delivery is typically 3 working days for UK orders and 7 working days for international orders from order confirmation.

b) Delivery dates are approximate. The Supplier is not liable for delays beyond reasonable control.

5. Pricing and Payment

a) Prices are as quoted in our wholesale price list, exclusive of VAT.

b) Payment Terms: 100% payment required upfront before order processing begins.

c) All payments must be made in British Pounds (GBP).

d) We reserve the right to adjust prices due to factors beyond our control (material costs, exchange rates, duties) with prior notice.

6. Shipping and Delivery

a) UK Orders: FREE shipping included on all wholesale orders. Risk passes to Buyer upon delivery completion.

b) International Orders: DAP (Delivered at Place) terms. Shipping fees calculated and quoted with each order. Import duties, taxes, and customs formalities remain the Buyer's responsibility. Risk passes to the Buyer upon delivery to the agreed place of destination, prior to customs clearance.

c) Delivery occurs between 8am-8pm on any day. If Buyer fails to accept delivery, storage costs may apply.

7. Inspection and Returns

a) Buyer must inspect Goods upon delivery and notify us of any damages or shortages within 3 days.

b) If shipping packaging shows visible signs of damage (including but not limited to liquid spills, crushing, holes, or cracks), the Buyer must take clear photographs or video evidence before opening the package. Without such evidence, the Supplier cannot pursue claims against the carrier and shall have no liability for transit-related damage.

c) Returns are accepted only for Goods with verified manufacturing defects, subject to inspection by the Supplier. The Buyer’s sole and exclusive remedy shall be, at the Supplier’s discretion, repair, replacement, or refund.

d) Buyer bears cost and risk of returning Goods for inspection.

8. warranty

a) 12-month warranty against manufacturing defects from delivery date. Warranty applies only where Goods are unused and found defective upon first application or within a reasonable period of intended use.

b) Warranty excludes normal wear and tear, misuse, alteration, damage by Buyer or third parties, and natural degradation of materials over time.

c) Overgrips are consumable products subject to regular replacement through normal use.

d) Subject to compliance, we will repair, replace, or refund defective Goods within the warranty period.

9. Title and Ownership

a) Title to Goods passes to Buyer upon full payment receipt.

b) Risk passes to Buyer upon delivery completion.

10. Limitation of Liability

a) Our total liability will not exceed the total amount paid by the Buyer.

b) We are not liable for indirect, special, or consequential losses; loss of profits; business interruption; or third-party claims.

c) This does not exclude liability for death/personal injury caused by negligence or fraud.

11. Force Majeure

a) Neither party is liable for failures due to causes beyond reasonable control (industrial action, natural disasters, governmental action, etc.).

12. General Provisions

a) These Terms are governed by English and Welsh law.

b) All disputes subject to exclusive jurisdiction of English and Welsh courts.

c) If any provision is invalid, remaining provisions remain enforceable.

13. Contact Information

Padel Vibes Ltd
82A James Carter Road, Mildenhall, IP28 7DE, UK
Contact Form

Last updated: August 2025