Padel Vibes General Sales Terms and Conditions

Welcome to Padel Vibes Ltd.

By using our website and services, you agree to be bound by these Sales Terms and Conditions. These terms apply to all customers, whether you are a consumer or a business. Specific differences applicable to consumer or business customers will be provided in a separate document along with your quote.

1. Agreement and Interpretation

a) These Terms and Conditions, together with the quote, constitute the entire agreement between you (the "Buyer") and Padel Vibes Ltd ("we" or "us"), a company registered in England and Wales under number 15361830.

b) By accepting the quote, you agree to be bound by these Terms and Conditions, excluding any other terms you may attempt to impose.

2. Order Confirmation and Cancellation

The accepted quote, including details such as prices, quantities, and customisations, forms an integral part of these Terms and Conditions. Once confirmed, orders cannot be changed or canceled due to the bespoke nature of our goods.

3. Goods Description and Specifications

Goods descriptions are intended as guides and are detailed in our sales documentation. We may modify specifications to comply with safety or regulatory requirements.

4. Production and Delivery Timelines

Initial orders typically take 10 to 12 weeks for production, while subsequent orders take 8 to 10 weeks. These timeframes may change due to unforeseen circumstances.

5. Pricing

Prices are specified in the quote and may be subject to change due to factors beyond our control. All prices include packaging and delivery fees but exclude VAT and other taxes.

6. Special Promotions

From time to time, Padel Vibes Ltd may, at its sole discretion, launch special promotions applicable to the purchase of goods and services. These promotions are subject to specific terms and conditions, which will be detailed at the end of this page or provided separately.

We reserve the right to modify or withdraw any promotion at any time without prior notice. Participation in any promotion is subject to the acceptance of its specific terms, and promotions cannot be combined with other offers unless explicitly stated.

For any current promotions, please refer to the details provided at the end of this page. If you have any questions regarding promotions, please contact us through our form.

7. Delivery, Inspection, and Acceptance

Delivery will be arranged to the address specified in the quote, or to a different address upon our approval. You must inspect the goods upon delivery and notify us in written of any issues within 3 days.

8. Warranty and Returns

We guarantee our bespoke padel rackets against defects for 2 years from the delivery date. Returns are accepted only if defects are confirmed upon inspection.

9. Risk and Title

Risk passes to you upon delivery completion. Title remains with us until full payment is received.

10. Limitation of Liability

Our liability is limited to the fullest extent permitted by law, excluding indirect or consequential losses.

11. Intellectual Property

You are responsible for ensuring that any materials provided do not infringe on trademarks or copyrights.

12. Data Protection

We process personal data in compliance with GDPR. Our Privacy Policy is available on our website.

13. Circumstances Beyond Control

Neither party is liable for failures due to causes beyond their reasonable control.

14. General Provisions

These Terms and Conditions are governed by the laws of England and Wales.

15. Contact Information

For any inquiries, please contact us through our contact form.

Our current Promotions

Watch this section for promotions and discounts!

Promotion for Members of The Padel Directory

Members of The Padel Directory are eligible for a special promotion offering 50% off a bespoke tester sample (black racket). To qualify for this promotion, customers must provide a valid promotional code at the time of purchase.

Promotion Details:

Eligibility:

This offer is exclusively available to members of The Padel Directory who present a valid promotional code.

Discount Application:

The discount will not be applied at the time of the sample purchase.

When the customer places a subsequent order for a batch of 20 or more rackets, 50% of the sample racket's price will be deducted as a discount from the batch order total.

The 50% discount will be calculated on the sample price, excluding VAT and shipping fees.

Multiple Samples:

If multiple samples are purchased, the applicable discount will be calculated on the cheapest sample ordered.

Exclusions:

This offer cannot be combined with any other promotions or discounts. The promotion is non-transferable, and both the sample(s) and the racket batch must be purchased by the same customer.

Validity:

The discount must be redeemed within 6 months from the racket sample order date.

Retroactive Application:

This promotion cannot be applied retroactively. Only purchases made with a valid promotional code at the time of the transaction are eligible for the discount. Any purchases made prior to the activation of the promotion or without the use of the promotional code will not qualify for the discount.

We reserve the right to modify or terminate this promotion at any time.